Data Management Capacity Survey

Survey Form: Assessing Data Collection, Storage, and Access in SACCOs

Target Audience: SACCO Managers attending the 2024 SACCA Congress Session
Purpose: This survey aims to gather insights on how SACCOs across Africa manage data collection, storage, access and analysis, to identify current challenges and areas of improvement.

Date

Month (MM)
/

Day (DD)
/

Year (YYYY)

Name

Title

First Name

Last Name

Email

Section 1: General Information

SACCO Name

Location (Country/Region)

Address Line 1

Address Line 2

City

Country

Position/Title

Section 2: Data Collection Mechanisms

1. How does your SACCO primarily collect member data? (Select all that apply)

Paper-based forms
Digital forms (e.g., online registration)
Mobile applications
Integrated software systems (e.g., ERP, CRM)
Other:

2. How do members interact with your SACCO to update their data? (Select all that apply)

Through branch visits
Via mobile app/online portal
Email or phone communication
Other:

Section 3: Data Storage and Access

1. What data storage methods does your SACCO use? (Select all that apply)

Physical (e.g., filing systems, paper records)
Local server-based storage
Cloud-based storage
Hybrid (local and cloud)
Other:

2. Who has access to member data within your SACCO? (Select all that apply)

Management
IT department
Front office staff
External consultants
Other:

Section 4: Challenges in Data Management

1. What are the main challenges your SACCO faces with data collection and storage? (Select all that apply)

Inconsistent data entry
Lack of centralized data systems
Limited storage capacity
Security vulnerabilities
Integration with other systems
Other:

2. How is your SACCO currently addressing these challenges?

Section 5: Technology Use

1. What computer applications or systems does your SACCO use for managing data? (Select all that apply)

Spreadsheet software (e.g., Excel)
Accounting software (e.g., QuickBooks, Pastel)
SACCO management systems (e.g., ERP solutions)
Custom-built software
Other:

How would you rate the effectiveness of the computer systems used by your SACCO?

Very effective
Effective
Neutral
Ineffective
Very ineffective

Thank you for participating in this survey! Your feedback will help shape the future of SACCO data management in Africa

This survey is designed to assess the current state of data practices among SACCOs, identify challenges, and understand how data can be leveraged to improve governance and decision making within the cooperative sector.